Generally, the most cost-effective as it deals with basic IT support. The major expenses might include staffing and basic tools for ticketing and communication. Maintenance costs could be lower too, focusing on keeping the helpdesk software updated and training staff on basic troubleshooting techniques.

Potentially the most costly given its strategic scope. Expenses could span advanced software suites, high-level professional expertise, and long-term planning initiatives.

Continuous improvement and alignment with business strategies could lead to higher maintenance costs, especially if adapting to new tech or implementing major changes to improve service delivery.

The financial commitment scales up from helpdesk to ITSM, reflecting the broader scope and deeper impact each department has on the organization’s IT landscape.

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